"Google It."

Google is how people — including your next potential customers — search for everything these days.

Soon, it will also be the way customers find local propane providers at because the Propane Education & Research Council will be removing the Find a Propane Retailer tool. Why? Increasingly, Google's local business listings show up ahead of Find a Propane Retailer in search results. Rather than compete with Google, we're going to start using their search results at


This is also the reason that claiming and managing your free Google business listing is more important than ever. Customers will only find you in a search at if they can find you in a general Google search, too.

To help, PERC has created resources explaining how to claim and manage your listing. If you were unable to make any of our webinar sessions, we've posted a video of the webinar below, that you can watch anytime.

Watch Our Google My Business Webinar

Missed one of our webinars on how to claim your free Google My Business listing? Watch the entire webinar, including the question and answer session, right here.

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PERC made the decision to phase out the Find A Propane Retailer tool, because Google's local business listings show up ahead of the Find a Propane Retailer tool in search results. Rather than compete with Google, we're going to start using their search results at

Google is a commonly used search engine in the United States, and its business listings offer very comprehensive information. In addition, propane marketers can easily update or change the information in their listing from their PC, tablet, or smart phone.

To claim your free listing at Google My Business, you need a Google account. Make sure you’re signed into the account on your web browser before starting the Google My Business process. If you don’t have a Google account, you can get one by creating a Gmail address, or you can create an account using your current business email address.

We're recording the first webinar on June 11 and we'll post the video on this site the following week so you can watch it anytime. We'll also update this FAQ section with questions that propane retailers ask during the sessions.

If you've already claimed your Google business listing, that's great news. We highly recommend you download our Guide to Managing Your Google Listing, to discover ways you can update and optimize your listing for better search results.

We're happy to help. Call us at (202) 452-8975, or email us at help@propane.comEmail address copied., and we'll assist you in any way we can.

The photo uploader in your Google My Business profile gives you prompts for where you should upload certain types of content. It will tell you where to add your logo, photos of the interior and/or exterior of your business, etc. Follow the instructions and you’ll be able to get your photo content in the right place on your listing.

Google allows businesses to offer small incentives for providing reviews. It doesn’t have to be a financial incentive, though offering merchandise, a coupon, or a small discount on a bill can greatly increase the number of reviews on your listing.

The incentive is simply a reminder to leave a review, and offering an incentive won’t guarantee a positive review. Just be genuine in asking for customers’ opinions on how you helped them.

The slides used for the webinar aren't available for download. However, you will find a video of the webinar that's available for you to view anytime, located just above this FAQ section. If you know someone who missed the webinars, simply direct them to to view the video.